Why we collect information
You can browse CarsUsed.ca without creating an account. When you ask us to help find a vehicle, we collect your name, email address, phone number, selected vehicle search profile, area and any optional preferences you provide. For general contact enquiries, we collect your name, email, enquiry subject and message. We use this to review your request, look for a suitable dealership and contact you about the request.
Where your request goes
Your request is delivered privately to the CarsUsed.ca team for review. It is not automatically sent to the dealer directory or to InvenFunnel. If you give express consent on the form, CarsUsed.ca may share your contact details and vehicle preferences with a dealership that could help fulfil your request. That dealership may contact you about this vehicle search. We do not use your submission as consent to unrelated marketing.
Separate real dealer-supplied inventory, when connected, may use our InvenFunnel routing service. We will clearly distinguish those listings from search examples.
Illustrative vehicle images
The vehicle search examples are not verified advertisements for vehicles in stock. A model-year photograph is shown only where a licensed exact-year example is available, otherwise a named identification graphic. Canadian market asking-price estimates and kilometre goals support buyer planning. We do not imply that a particular dealership supplied the photos or has the vehicle.
Security and technical information
Our host receives standard access and security logs, such as your IP address and browser details. For the small number of year-specific reference photographs loaded from Wikimedia Commons, that image host may receive your IP address and browser data when the image loads. We may estimate your region using an IP geolocation service, currently ipwho.is, and cache an approximate area. An essential, session-only security cookie helps prevent fraudulent form submissions. We use small files containing hashed technical rate-limit markers to prevent abuse; the form does not create a separate permanent local lead database. We do not use advertising tracking cookies in this front end.
Retention and protection
Vehicle search emails can remain in the CarsUsed.ca mailbox, backups and, where consented, a dealership's own records until removed under applicable retention practices. Our host and email providers may process records in their systems. We use HTTPS and reasonable access controls, but no website or email system can promise perfect security. Please do not put financial account numbers or other sensitive information into the message field.
Your choices
You may decline the contact-sharing checkbox and choose not to submit a request. To ask for access, correction, withdrawal of consent or deletion where legally applicable, use our secure contact form and select “Privacy request” as the subject. A dealership may need to handle its own copy of a request separately. There is no newsletter opt-in on these forms.
Contact
CarsUsed.ca is a BrandableGroup brand. Use our secure contact form for questions about vehicle searches or privacy. BrandableGroup, London, Ontario, Canada.